Problem

The location information reported by your browser is not accurate enough to locate your hotel.

Solution

Please try the following steps to resolve the issue:

• Make sure that you are connected to the Internet via WiFi, not cable. Then refresh the test page and try to run the test again.
• Try to run a test in a different browser (Google Chrome is recommended).
• Try to run a test on a different device (e. g. smartphone or tablet).

If you still get the same error message, please try the following steps:

• On a GPS-enabled device with WiFi and GPS enabled, launch Google Maps (if you use Google Chrome or Firefox) or Apple Maps (if you use Safari).
• Navigate to your current location.
• After approximately 10 minutes, refresh the test page and try to run the test again.