This report is based on data collected during the first four months of the Hotel WiFi Test service that ran from October 10, 2013 to February 10, 2014.

Top 10 Hotel Chains

This rating is based on the observed number of hotels with decent WiFi in relation to the overall hotel chain size.


1. Andaz
2. Le Meridien
3. Radisson Blu
4. Four Points
5. Scandic
6. Sheraton
7. Crowne Plaza
8. Marriott
9. Hyatt
10. Residence Inn

Top 100 Hotels

Hotels in this table are ranked based on their adjusted expected speed value. See the methodology section at the end of this report for more details.


Rank and hotel name Country Score
1. The Emblem Hotel Czech Republic 10.2
2. TradeWinds Island Grand United States 9.9
3. DoubleTree by Hilton Chicago - Arlington Heights United States 9.8
4. Radisson Blu Hotel Amsterdam Airport Schiphol Netherlands 9.6
5. Pod 39 United States 9.4
6. Hotel ICON Hong Kong 8.9
7. Four Seasons Hotel Austin United States 8.7
8. Novotel Citygate Hong Kong Hong Kong 8.6
9. The Ritz London United Kingdom 8.5
10. Hotel 31 United States 8.5
11. Residence Inn by Marriott Indianapolis Downtown on the Canal United States 8.4
12. Lotte Hotel Moscow Russia 8.3
13. The Alexander United States 8.2
14. Park Inn by Radisson Amsterdam Airport Schiphol Netherlands 8.1
15. Hotel Continental Norway 7.9
16. Revel United States 7.9
17. Hilton Frankfurt Germany 7.8
18. City Hotel Slovenia 7.8
19. Renaissance Boca Raton Hotel United States 7.8
20. Mayflower Hotel United Kingdom 7.7
21. Ramada Harrisonburg United States 7.7
22. Four Points by Sheraton Kecskemet Hotel & Conference Center Hungary 7.6
23. Quality Inn & Suites United States 7.6
24. Novotel Century Hong Kong Hong Kong 7.5
25. Residence Inn by Marriott Orlando at SeaWorld United States 7.5
26. The Fess Parker Santa Barbara - DoubleTree by Hilton Resort United States 7.5
27. Aloft London Excel United Kingdom 7.4
28. Holiday Inn Express & Suites Port Charlotte United States 7.4
29. Stanley Hotel United States 7.3
30. Hyatt Regency Santa Clara United States 7.2
31. The Arrabelle at Vail Square, A RockResort United States 7.2
32. InterContinental Stephen F. Austin United States 7.1
33. Kempinski Hotel Airport Munich Germany 7.1
34. Magnolia Hotel Denver United States 7.0
35. Crowne Plaza Hotel Springfield United States 7.0
36. BEST WESTERN PLUS Academy Plaza Hotel Ireland 6.9
37. Lattice Lodge Guest House United Kingdom 6.9
38. Holiday Inn Manhattan at the Campus United States 6.9
39. Hotel Cascade Midi Belgium 6.9
40. Sheraton Essen Hotel Germany 6.9
41. Springhill Suites Billings United States 6.9
42. Ghent Marriott Hotel Belgium 6.8
43. The Camelback Sahara Hotel United States 6.8
44. Ramada Marina United States 6.8
45. Courtyard by Marriott San Jose Airport United States 6.8
46. Manchester Marriott Victoria & Albert Hotel United Kingdom 6.8
47. Sheraton Changsha Hotel China 6.7
48. Best Western Hotel Sommerau Switzerland 6.6
49. Four Points by Sheraton Suzhou China 6.6
50. Residence Inn By Marriott Fresno United States 6.6
51. Americinn Alexandria United States 6.6
52. One Niseko Resort Towers Japan 6.5
53. Pornping Tower Hotel Thailand 6.5
54. The Beverly Garland United States 6.5
55. Radisson Blu Edwardian Mercer Street Hotel United Kingdom 6.4
56. Hotel ibis Casa Sidi Maarouf Morocco 6.4
57. Aava Whistler Hotel Canada 6.4
58. Andaz Wall Street - a Hyatt Hotel United States 6.4
59. Radisson Blu Royal Viking Hotel, Stockholm Sweden 6.4
60. La Quinta Inn & Suites Santa Barbara United States 6.4
61. The Statler Hotel at Cornell University United States 6.4
62. Days Hotel And Suites - Lloydminster Canada 6.3
63. Retaj Al Rayyan Hotel Qatar 6.2
64. Monterey Surf Inn United States 6.2
65. Fairfield Inn & Suites by Marriott El Centro United States 6.1
66. Knights Inn Cedar City United States 6.1
67. Howard Johnson Plaza - Portland United States 6.1
68. Bristol Hotel, Boutique Collection United States 6.1
69. Andaz Amsterdam Prinsengracht - a Hyatt Hotel Netherlands 6.1
70. Fairfield Inn by Marriott Las Cruces United States 6.0
71. Inn San Francisco United States 6.0
72. Palazzo Selvadego Italy 6.0
73. Hotel Maximilian Czech Republic 6.0
74. Grandkemang Hotel Indonesia 6.0
75. Holiday Inn Lawrence United States 6.0
76. SpringHill Suites by Marriott Kingman Route 66 United States 5.9
77. Anabella Hotel United States 5.9
78. Novotel Sydney Darling Harbour Australia 5.9
79. Renaissance Harbour View Hotel Hong Kong Hong Kong 5.9
80. The Okura Prestige Bangkok Thailand 5.9
81. Courtyard Marriott Providence Warwick United States 5.9
82. La Quinta Inn Springfield South United States 5.9
83. Hotel Schweizerhof Zürich Switzerland 5.8
84. Value Hotel Thomson Singapore 5.8
85. Andaz Liverpool Street - a Hyatt Hotel United Kingdom 5.8
86. Dream Bangkok Thailand 5.7
87. Le Royal Meridien Shanghai China 5.7
88. Scandic Grand Central Sweden 5.6
89. Md Hotel Turmwirt Germany 5.6
90. Travelodge Greenville United States 5.6
91. Regency Suites Hotel United States 5.6
92. Radisson Hotel Fisherman's Wharf United States 5.5
93. Comfort Inn Glendive United States 5.5
94. Le Meridien Brussels Belgium 5.5
95. Holiday Inn Munich City Center Germany 5.5
96. Holiday Inn Express Albany Western Ave University United States 5.4
97. Hampton Inn Lagrange near Callaway Gardens United States 5.4
98. Eden Roc Miami Beach United States 5.4
99. Four Seasons Hotel St Louis United States 5.4
100. Holiday Inn Brentford Lock United Kingdom 5.3

Methodology

To calculate the chain rating, we took the number of known hotels with decent WiFi compared to the total number of hotels in the chain, including hotels where WiFi has not been tested. Currently, we consider WiFi that is faster than 5 Mbps to be “decent.” This speed might be considered quite low for home or office Internet, but given the poor overall WiFi quality in hotels, such a speed standard is a good first step. Moving forward, we will adjust this criterion as the situation of hotel WiFi improves around the world.

For the Top 100 Hotels list, we calculated the adjusted expected speed for each hotel. There are a few considerations that you should take into account. First of all, the speed varies depending on time of the day and the day of the week. Therefore, test speed results taken in similar conditions should share the same weight. Then, it should be considered that the relation between WiFi speed and benefits we get from it is not linear. For example, 5 Mbps is drastically better than 1 Mbps, since it allows you to participate in new activities, such as watching streaming videos in good resolution. Furthermore, at 5 Mbps, everything works noticeably faster. However, after certain limits, speed increase benefits decline, because you don’t usually use the full available bandwidth even when you can still watch streaming videos at maximum quality (e.g. full HD). Due to this effect, we use a logarithmic scale to calculate an adjusted expected speed.